How to Improve the Employee Experience with Workspace Solutions
Employees are the structural elements that assist form and operate a company successfully. Naturally, employee productivity is directly related to organizational productivity since workers are what make up a company.
This highlights the importance of a company catering to the diverse requirements of its workers and providing them with the experience they deserve. Improved employee experience results in increased staff productivity, which eventually assists the company in meeting its inherent goals and objectives.
However, the need for a superior employee experience is more significant than ever. Due to the changing demands of workers, it requires much more than pay and promotion to enhance an organization's total employee experience.
From their connection with their superiors and their level of pleasure to the company's assistance, employee experience encompasses a broad range of requirements that an organization must meet.
A surge in working from home
Employees' basic requirements have changed dramatically during the past decade. Employees nowadays have more options and have become used to working in a digital environment. This highlights the critical nature of a business's ability to adapt to its workers' changing requirements to enhance employee experience and retain talent inside the firm.
Recently, this need has evolved into a necessity for the majority of professions. Even before Covid-19, workers began to recognize the potential of working from home, and companies were confident that it would have no adverse effect on their productivity. Today, employees can log in to work from any place and operate remotely at their convenience.
The need for better collaboration
As workers began working remotely, virtual workplace concepts began to gain traction in businesses of all sizes. These platforms enable distant workers to interact with their colleagues and top management.
While working from home, workers need an office-like environment where they can communicate with their colleagues in real-time. The popularity of online collaboration tools and workspace solutions from Citrix makes this possible easily and securely.
What is the employee experience or employee journey at this point? It is the whole of an employee's contacts with an employer, including interpersonal connections, technology, and the physical work environment.
While each company's employee experience is unique, it usually encompasses eight stages: recruitment, hiring, onboarding, developing, engaging, well-being, performing, and leaving.
Personalized staff support
Employees need seamless assistance regardless of whether they work remotely or from a physical location. Instead of relying on conventional service desks that churn out generic information in the name of employee assistance, workers now need a more rapid and customized method of resolving their issues. Enhancing employee assistance immediately results in an improved employee experience.
Because most contacts with peers occur through technology while working remotely, collaboration tools and employee engagement monitoring tools are essential. Businesses are increasingly using numerous platforms, and as a result, often lose the ability to consolidate information and provide consistency throughout the employee experience.
One of the primary difficulties will be ensuring that these platforms function effectively together and serve not just for HR reasons but also across the business. Employee experience is no longer a function of human resources; it is a function of everyone.
Increased employee satisfaction results in less staff turnover
Retaining talented workers may be complex, but it is critical for a company. However, if your valued workers are dissatisfied with their experience, they will terminate their employment.
If you can improve employee engagement and offer a better experience, you can keep your top people long before they choose to leave.
Increased employee satisfaction results in increased productivity and creativity.
When a person looks forward to coming to work each day and is genuinely inspired to perform their job, they will give their all to the company for which they work. Further, employees who are satisfied with their company perform better and offer new ideas and methods to their success and well-being.
A superior employee experience enables you to recruit exceptional talent
Any applicant seeking a position in a company will inquire about working conditions from current and past workers. If your organization's employee experience is good, it attracts essential and qualified applicants.
In addition, this will result in good word-of-mouth exposure regarding the organization's productive work culture, which will attract qualified individuals to join your team.
A more positive team experience results in an improved customer experience
If an organization's workers are pleased and motivated to work there, it will show in their interactions with consumers. Improved employee experience and engagement, particularly in customer-facing positions, enables workers to take better care of their clients. On the other hand, disinterested workers are unlikely to care about your clients' experience, putting you in danger of losing them.
Work, like the human body, benefits from flexibility. Now is the time for flexible and virtual employment. What we're arguing is that businesses should use technology to incentivize employees to work and learn remotely. They will enjoy the advantages of happier, more motivated, and more productive workers if they do so. Additionally, a virtual workforce reduces overhead expenses and demonstrates your confidence in your workers' ability to work remotely.
Remote work requires the right workspace solutions
And did we forget to include communication? With today's technology, it's simple to utilize professional social networking and collaboration platforms to stay instantly informed about ongoing initiatives. All we're saying is that using remote work and online communication enables us to increase employee engagement by allowing for more and improved contact amongst employees, regardless of their location.
To be successful with a remote workforce, the employee experience outside the office must be functionally similar. This implies that remote workers must have real-time access to the data, software, and technology they need to be productive regardless of their location.
Video conferencing, endpoint security and administration, content collaboration platforms, and virtualization are all technologies that are utilized for remote work. However, depending on disparate point solutions for these technologies may result in technological sprawl, overburdening IT, and undermining the positive employee experience that remote employees need to succeed.
Thus, the most effective method of empowering remote employees is via the creation of a unified, secure, and intelligent digital workplace that consolidates all of the tools and data required by a remote workforce onto a single platform.
You might also consider a desktop that is hosted in the cloud. A hosted desktop is identical to the desktop you would use daily at your workplace. However, since information is stored in the cloud, it is accessible from any location and device.
A hosted desktop provides all of the advantages of the cloud and may significantly simplify the transition process for employees moving to remote work. Consider how it mainly helps these distant workers.
It makes no difference what brand or kind of hardware an employee is utilizing with virtual desktops. They will be able to access their desktop fast and effortlessly. Individuals may even use their smartphones to access it.
How does it work?
End users will connect to a cloud-based portal through their device. Once they've established a connection, their desktop will appear, complete with all the necessary tools, applications, and resources. If an employee's device fails or is forced to use a new device, they will not be required to configure anything. Employees benefit tremendously from this freedom.
Your managed services provider can install it for you. Thus, employees will save time and money by not downloading or installing many applications on their computers since virtual desktops are hosted in the cloud. Everything is accessible through the cloud.
To begin, hosted desktops help team members by freeing up space on their devices for work-related things. However, it also saves organizations time and money. IT personnel may focus on more significant initiatives rather than on time-consuming installations.
It also offers a familiar configuration. While this may seem negligible, experience with desktop configuration may make a significant impact. Employees can do more when they are not wasting time looking for applications or resources they need. Users will have the same look and feel for all of their files using virtual desktops, making working on a different device much more straightforward.
Centralized and efficient
Finally, but certainly not least, using virtual desktops to support a BYOD policy simplifies the process for your IT team. They may centrally manage the organization's cloud infrastructure, which includes hosted desktops.
As a result, all processing power used by a virtual desktop comes from the cloud, not the user's device. This is beneficial for staff since it eliminates the requirement for exact hardware specs and the risk of overloading their device.
When all of your data is kept on a single system, a workspace solutions provider like SSI can ensure more effective management and security so you can focus on what you do best.
To learn more about how implementing workspace solutions can increase employee productivity and satisfaction, contact us today.